Privacy Policy

Introduction

This Privacy Policy ("Policy") applies to The Real World and New Era Learning LLC ("Company") and governs data collection and usage in compliance with applicable laws and regulations, including the General Data Protection Regulation (GDPR) where applicable. For the purposes of this Privacy Policy, unless otherwise noted, all references to the Company include The Real World. By using the Company's application, you consent to the data practices described in this statement.

Collection of Your Personal Information

We do not collect personal information beyond the username and email address you provide. This information is collected based on your consent and/or for fulfilling our contract with you. We do not share this information with any third parties. We implement reasonable measures to ensure the confidential storage and handling of personal information.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. We do not have access to your credit card information; this is managed by our payment gateway providers. All credit/debit card details and personally identifiable information will not be stored, sold, shared, rented, or leased to any third parties.

Use of Your Personal Information

The Company collects and uses your personal information based on your consent and/or for the purpose of fulfilling our contract with you to:

  • Operate and deliver the services you have requested
  • Provide you with information, products, or services that you request from us
  • Provide you with notices about your account
  • Carry out our obligations and enforce our rights under any contracts between you and us
  • Notify you about changes to our services or any products we offer
  • For any other purpose with your consent

Sharing Information with Third Parties

The Company does not sell, rent, or lease its customer lists to third parties. The Company may share data with trusted partners to help perform statistical analysis, send you email, or provide customer support. All such third parties are prohibited from using your personal information except to provide these services to the Company, and they are required to maintain the confidentiality and security of your information. We ensure that any data transfers to third parties, including those outside of your country, are safeguarded in accordance with applicable data protection laws, such as the GDPR.

The Company may disclose your personal information without notice if required to do so by law or in the good faith belief that such action is necessary to: conform to the edicts of the law or comply with legal process served on the Company or the site; protect and defend the rights or property of the Company; and act under exigent circumstances to protect the personal safety of users of the Company, or the public.

Your Data Protection Rights (GDPR)

If you are a resident of the EEA or the UK, you have the following data protection rights:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal data
  • Objection: Object to the processing of your personal data
  • Restriction: Request restriction of processing
  • Portability: Request the transfer of your personal data to another organization or directly to you

You can exercise these rights by emailing us at support@jointherealworld.com. If you have opted in to receive marketing communications, you can opt out at any time by clicking on the "unsubscribe" link in the emails or contacting us by email. If we have collected and processed your personal information with your consent, you can withdraw your consent at any time. Withdrawal will not affect the lawfulness of processing based on consent before its withdrawal.

You also have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

Right to Deletion

Subject to certain exceptions set out below, upon receipt of a verifiable request from you, we will delete your personal information from our records and direct any service providers to delete your personal information from their records. To make a verifiable request, please contact us at support@jointherealworld.com.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to complete transactions you initiated, detect security incidents, protect against unlawful activity, comply with a legal obligation, or enable solely internal uses reasonably aligned with consumer expectations.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Changes to This Policy

We may update this Policy from time to time. The most current version will govern our processing of your personal information and will be available on this page. We encourage you to periodically review the Policy to stay informed of our updates.

Contact Us

If you have questions or comments regarding this Policy, please contact us at support@jointherealworld.com.